Your personal information is very sensitive for Deep Talk and we take your privacy seriously. Please read the following to learn more about our privacy practices (“Privacy Policy”). By using the Deep Talk services, or visiting Deep Talk, (collectively, the “Services”) you accept the practices outlined in this Privacy Policy.
What Does This Privacy Policy Cover?This Privacy Policy covers Deep Talk treatment of personally identifiable information (“Personal Information”) that Deep Talk gathers when you access or use our Services. This Privacy Policy does not cover use of information by third parties we do not control.
What Personal Information Does Deep Talk Collect?We collect the following types of information from our end users
Information You Provide to Us: We collect any information you provide in relation to Deep Talk Services.You provide information to us when you:search for, subscribe to, or purchase Deep Talk Services create or administer your Deep Talk account (and you might have more than one account if you have used more than one email address when using Deep Talk Services)communicate with us by phone, email, or otherwise complete a questionnaire, a support ticket, or other information request post on Deep Talk websites or participate in community features employ notification servicesDepending on your use of Deep Talk Services, you might supply us with such information as:your name, email address, physical address, phone number, and other similar contact information payment information, including credit card and bank account information information about your location information about your organization and your contacts, such as colleagues or people within your organization usernames, aliases, roles, and other authentication and security credential information content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions and emails with or to usyour image (still, video, and in some cases 3-D), voice, and other identifiers that are personal to you when you attend an Deep Talk event or use certain Deep Talk Services information regarding identity, including government-issued identification information corporate and financial informationVAT numbers and other tax identifiers
Automatic Information: We automatically collect certain types of information when you interact with Deep Talk Services.We collect information automatically when you:visit, interact with, or use Deep Talk Services (including when you use your computer or other device to interact with Deep Talk Services)download content from us open emails or click on links in emails from us interact or communicate with us (such as when you attend an Deep Talk event or when you request customer support)Examples of the information we automatically collect include:network and connection information, such as the internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting the location of your device or computer authentication and security credential information content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloadsDeep Talk Service metrics, such as Service usage, occurrences of technical errors, diagnostic reports, your settings preferences, backup information, API calls, and other logs
Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources.Examples of information we receive from other sources include:marketing, sales generation, and recruitment information, including your name, email address, physical address, phone number, and other similar contact information subscription, purchase, support, or other information about your interactions with products and services offered by us, our affiliates, or third parties search results and links, including paid listings (such as Sponsored Links)credit history information from credit bureaus
CookiesWe use cookies, pixels, and other similar technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, provide you with essential features and services, and for additional purposes including:Recognizing you when you sign in to use our Services. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.Keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.Conducting research and diagnostics to improve our Services.Preventing fraudulent activity.Improving security.Delivering content relevant to your interests on Deep Talk sitesThis allows us to measure and analyze the performance of our Services.Some Deep Talk cookies are deleted at the end of your browsing session, while others persist between sessions. Essential Deep Talk cookies remain on your device for up to 360 days from your last visit to our site.
How does Deep Talk use personal information?We only use your Personal Information internally to: (i) provide Services to our users and (ii) further develop and improve such Services.Personal Information about our end users is an integral part of our business. We do not rent, sell or disclose your Personal Information to anyone – except for the following limited purposes:Agents: We may employ other companies and people to perform tasks on our behalf – meaning they are helping us provide our Services. We may share your Personal Information with such companies/persons solely as necessary for them to help us provide the Services. Unless we tell you differently, Deep Talk’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Deep Talk, or substantially all of its assets were acquired, or in the unlikely event that Deep Talk goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party.Protection of Deep Talk and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Deep Talk, our employees, our users, or others.With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Children’s Personal InformationWe do not provide Deep Talk Services for purchase by children. If you are under 18, you may use Deep Talk Services only with the involvement of a parent or guardian.
Sale of Personal Information. Deep Talk does not, and will not, sell information that identifies you such as your name, email address, phone number, or postal address. But please note, like many companies with an internet presence, we may work with third parties that provide marketing and advertising services to us, including interest-based advertising services, and these third parties may place tags, pixels, cookies, beacons, and other similar tracking mechanisms on our website and collect your online identifiers.
CONDITIONS OF USEIf you decide to access or use the Services, any possible dispute over privacy is subject to this Privacy Policy and any other applicable written agreement between you and Deep Talk.
What Choices Do I Have?You may request deletion of your Personal Information by sending an e-mail to privacy@deep-talk.ai. Please note that some information may remain in our records after deletion of your account.
How to UnsubscribeIf you no longer wish to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these emails by clicking “Unsubscribe” at the bottom of any marketing email you receive from us or by contacting us at privacy@deep-talk.ai
Changes to this Privacy PolicyDeep Talk may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting the new privacy statement on our website at https://www.deep-talk.ai/privacy. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such notice has been provided.
Questions or ConcernsIf you have any questions or concerns regarding privacy in connection with the Services, please send us a detailed message at privacy@deep-talk.ai. We will make every effort to resolve your concerns.